🕌 MQS Mujaddadi Shop – Return & Refund Policy

At MQS Mujaddadi Shop (www.mqsmujaddadi.com), we value your trust and strive to provide you with high-quality Islamic products. If you are not fully satisfied with your purchase, we offer a simple 7-Day Return & Refund Policy.

✅ Eligibility for Return & Refund

  • Items can be returned within 7 days of delivery.
  • The product must be unused, unwashed, and in its original packaging.
  • Proof of purchase (order number, receipt, or confirmation message) is required.
  • Sale, discounted, or clearance items are non-returnable.

🔄 Return Process

  1. Contact us within 7 days of receiving your order at:
  2. Our team will guide you through the return procedure.
  3. Customers are responsible for the return shipping cost, unless the product received was damaged, defective, or incorrect.

💳 Refund Process

  • Once we receive and inspect the returned item, your refund will be processed within 5–7 working days.
  • Refunds will be issued via the original payment method.
  • In case of COD (Cash on Delivery), refunds will be sent via bank transfer or mobile wallet.

⚠️ Important Notes

MQS Mujaddadi Shop reserves the right to decline returns that do not meet the above conditions.

Items damaged due to customer misuse will not be accepted.